Privacy Policy

1.     Definitions

 

·           HopKid (also referred to as "we", "our" or "us") – a private limited company incorporated and registered under the laws of Republic of Estonia with registration code 1425549, registered office Oja tee 1-2 Harku county, Harjumaa, 76912 Republic of Estonia.

·           HopKid has created this Privacy Policy (“Privacy Policy”) in order to demonstrate our commitment to you, our user, (“you” or “your”) regarding your privacy with respect to information that you submit through our mobile application (“Application”), our website (“Site”) and related services through the Application (“Services”). Capitalized terms not defined in this Privacy Policy will have the meaning ascribed to them in our Terms of Use (“Terms of Use”).

·           Customer – a person/parent requesting Transportation Services by using the HopKid application.

·           Driver – the person providing Transportation Services via the HopKid App.

·           HopKid Account - Users of the Services must register for and maintain an active account with us (each a “HOPKID Account”).

·       Agreement – any agreement between you and HopKid regarding the use of the HopKid App. The Agreement consists of these Purchase Terms and Conditions, Delivery Terms and Conditions Privacy Policy, Refund Policy and other additional terms and conditions or documents referred to herein or agreed in the future between you and HopKid.

·           Website – HopKid’s website located at www.HopKid.ee

·           HopKid Fee – You will be charged a fee for each Ride.

·           UsersArrangers, Drivers and other visitors to the HopKid Properties are referred to collectively as “Users”.

·           App Payment – a payment made by the Customer via the HopKid App for the Transportation Services. The App Payment may be made by using bank/credit card, business, mobile carrier payment or any other electronic payment method enabled by HopKid.

·           Transportation Services – the transportation service you are providing to the Customer whose request you have accepted via the HopKid App.

·           The users of the HopKid app grant their consent for the processing of personal data during the installation of the HopKid app.

·           Your personal data is collected and processed by the company HopKid OÜ. HopKid OÜ only collects and processes the personal data submitted by the users in the course of installation and use of the HopKid app.

·           Cookies - Small piece of data stored in the User's device.

2.     What type of personal data we collect and process

3.     The purpose of collecting and the period of processing of personal data

Our primary purpose in collecting Personal data is to provide you with the Services.

We may use your personal datas

       Administer your account.

       Assist in the arrangement of Rides;

       Provide the Services and customer support you request;

       Process transactions and send notices about your transactions;

       Resolve disputes, collect fees, and troubleshoot problems;

       Prevent potentially prohibited or illegal activities, and enforce our Terms of Use;

       Market our products and services to you that we believe may be of interest to you.

       Customize, measure, and improve our Services and Application; or

       Send you service update notices, and information based on your communication preferences.

     Our Services are city-specific and can provide helpful information based on where you are. If you tell us where you are (i.e., by allowing your mobile device to send us your location), we may use that information to provide you with location-based information. If you want to deactivate this feature, you can disable location services on your mobile device, please contact your carrier for more information.

       We may use the personal data to resolve driver´s service quality issues;

       We use contact details to notify you of updates to the HopKid app;

       We will hold and process your personal data only for the period your account is activated.

4.     The method of collecting personal data

5.     Disclosure of personal data to third parties

6.     Security and deletion of data

7.     Direct marketing

8.     Personal data of drivers